New Descartes Study: Home Delivery Failures are Causing Negative Consequences for Retailers

Back at the beginning of March, our SCLA Executive Think Tank group heard a fantastic presentation from our colleague Chris Jones, EVP Industry & Services at Descartes Systems Group. Mr. Jones shared insights from his organization's recently released Ecommerce study, which takes a deep dive into online shopping and home delivery sentiments of North Americans and Europeans as of January 2022.